Thursday, August 13, 2009

How to Get People to Tell You Bad News

I came across reading this section of the book "Children's Ministry Leadership" by Jim Wideman, felt so practical!


1. Don't shoot the messengers. If you explode at the person who calls you Saturday night to report the children's ministry's sound system won't work, that's the last time anyone gives you a heads-up warning. You need to "thank" people who bring you bad news. Not the people who caused the bad news, but those who reported it. They're your early alert system.


2. Calmly ask questions and dig deeper. Here's what your messenger didn't tell you: The sound system doesn't work because half of it's missing. The youth group took it on their weekend retreat.


3. Ask people who bring bad news to your attention what they recommend you do. They've thought about the situation longer than you have, so get their opinion. You don't have to take their advice, but if you've got sharp people on your team, they may heave already figured out a solution.


One person on your team might be a policeman who has a megaphone in his trunk. Let the guy preaching the children's sermon use that on Sunday morning, and then meet with the youth pastor on Monday to discuss "borrowing" sound equipment.

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